Build · AI chatbot for small business website

Website chatbot

A chatbot trained only on your own information, so it answers the questions your customers actually ask: prices, opening hours, parking, what to bring, how to book. It hands anything it cannot answer to you by email, and it never invents an answer.

Sound familiar?

  • The same ten questions arrive by phone and email every day.
  • Enquiries come in at 9pm and you reply the next afternoon.
  • Visitors leave your site without contacting you because the answer was not obvious.

What you get

  • Chatbot trained on your website, documents and FAQs
  • Tone and guardrails set so it sounds like your business
  • Hand-off to email or booking when needed
  • Monthly review of what people asked and where it struggled

Outcomes

  • Fewer repetitive calls and emails
  • Enquiries captured out of hours
  • A record of what customers want to know
Where
Southport in person, or Microsoft Teams anywhere in the UK
Hours
Weekdays, 6pm to 10pm
Pricing
Fixed quote after the free 20-minute call
Tools
ClaudeOpenAIVoiceflowNetlify

FAQ

Website chatbot: common questions

What if it gets something wrong?

It only answers from your approved content and says "let me check with Stan" for anything else. You review the logs monthly.

Does it work on any website?

Yes, it is a small script that works on WordPress, Wix, Squarespace, Shopify and custom sites.

Next step

Ask me about website chatbot on a free call.

Weekdays, 6pm to 10pm · Teams nationwide, or coffee in Southport